Customer Care Officer Job 2025 : – Are you someone who loves to interact with customers and ensure smooth service delivery? A reputed company based in Okhla, New Delhi, is urgently hiring Customer Care Officers (CCO) to manage their service center front desk operations.
If you have prior experience in customer service and are looking for a growth-oriented opportunity, this is your chance to join a reputed organization and build your career.
📍 Job Position Overview
🧑💼 Job Title: Customer Care Officer (CCO)
🏢 Hiring Through: Ingenious HR Solutions
📍 Job Location: Okhla, New Delhi
🎓 Experience Required: Minimum 1 Year
💰 Salary Offered: Up to ₹23,000 per month
🕒 Job Type: Full-Time (On-site)
🛠️ Key Responsibilities
As a Customer Care Officer, you will be the face of the service center. Your duties will include:
- Greet customers politely and assist them at the service counter.
- Receive mobile phones from customers for repair/check-in.
- Create job sheets and update repair status in the system.
- Explain repair timeline, process, and charges clearly to customers.
- Handle queries and complaints in a professional and courteous manner.
- Call customers when repairs are complete or for further updates.
- Maintain daily records of job sheets and customer payments.
- Coordinate with technicians for smooth operations and timely updates.
- Keep the front desk area clean, organized, and presentable.
- Follow company SOPs and ensure excellent customer service delivery.
🎯 Candidate Profile : Customer Care Officer
- Minimum 1 year of experience in customer service, preferably in electronics or mobile service industry.
- Good communication and interpersonal skills.
- Basic computer knowledge for data entry and status updates.
- Ability to multitask and handle pressure during peak hours.
- Must be polite, organized, and service-oriented.
✨ Benefits of This Opportunity
✅ Fixed salary up to ₹23,000 per month
✅ Opportunity to work in a reputed and professional organization
✅ On-time salary and supportive team
✅ Real-time learning and customer-handling exposure
✅ Long-term stable opportunity
📞 How to Apply
Interested candidates can directly share their details or call the contact below:
👤 Contact Person: Vivek Pal
📱 Mobile Number: +91 87438 28489
🏢 Hiring Partner: Ingenious HR Solutions
📢 Important Note
- No registration or consultancy charges – 100% free recruitment
- Immediate joiners will be given priority
- Candidates must be available for face-to-face interviews in Okhla
Grab this excellent opportunity and become the voice of customer service for a reputed company! Fore More Jobs Visit – Future247job & Future247job.in